Effectiveness of Engineering Service Organizations in Global Projects Execution





Engineering Services, Systems approach, Product Lifecycle Management (PLM) systems, complex system, modelling, Key Performance Indicators (KPI)


Possibilities to maximize the efficiency of Service Engineering Organizations involvement are evaluated. Highlighted the importance to consider several specific features of Engineering Service companies in order to maintain the high efficiency of the global Engineering Services model. Noted that building the global Engineering Services model stimulates the development of Product Lifecycle Management systems, which require maximum formalization of all processes, which include many components, and, therefore, we are talking about a complex system. The need to model such a complex system with a purpose to determine its optimal configuration is justified. It was assumed that the Systems approach can be used to build a functional model of the Engineering Service organization, and then the identification and evaluation of available alternatives will help to find the optimal configuration of the system. Solution to quickly assess the Key Performance Indicators of the Engineering Services being created by using a model that is based on the Systems approach is proposed. Determined that the System Engineering is the most known and useful among all methods of modelling the complex systems.


  1. A. Stepin “The System Approach to Knowledge Management in Engineering Services of the Aircraft Industry”, in Proc. XXI Progressive Technics, Technology and Engineering Education, Kyiv, 6 – 9 Oct. 2020, pp. 212–215.
  2. Engineering Services Outsourcing Unraveling Myths. [Online]. Available: https://docplayer.net/7133095-Engineering-services-outsourcing-unraveling- myths.html
  3. Sam Ro, Boeing's 787 Dreamliner Is Made Of Parts From All Over The World. [Online]. Available: www.businessinsider.com/boeing-787-dreamliner-structure-suppliers-2013-10?r=US&IR=T
  4. Product Lifecycle Management (PLM). [Online]. Available: https://www.product-lifecycle-management.com
  5. ISO/IEC/IEEE 12207:2017 Systems and software engineering – Software life cycle processes
  6. M. Koenig and T. Srikantaiah, “Knowledge manag ement: Lesson learned: What Works and Doesn’t”, Medford: ASIS&T Information Today, 2004.
  7. V.H. Ishbulatov and A.A. Borodkin, “The Role Of Engineering Services In The Modern Civil Aircraft And Methodology For Selecting The Structure Of The Organization Providing The Engineering Services”, Tribuna uchenogo, 2019. No. 10,
  8. pp. 12–22, Available: https://tribune-scientists.ru/media/p_articles/Ишбулатов.pdf
  9. ISO/IEC/IEEE 15288:2015 Systems and software engineering – Systems life cycle processes.
  10. Ed Ryen “Overview of the System Engineering Process”, NDDOT (2008) Available: https://www.dot.nd.gov/divisions/maintenance/docs/OverviewOfSEA.pdf




How to Cite

A. Stepin, “Effectiveness of Engineering Service Organizations in Global Projects Execution”, Mech. Adv. Technol., no. 3(90), pp. 43–47, Dec. 2020.



Aviation Systems and Technologies